We’d like to send congratulations to experienced business leader and Certified Customer Experience Professional Andrew Million who is pleased to announce the launch of his new business – The Growth Coach of Greater DFW.
The Growth Coach’s mission is to help business leaders build more successful businesses and attain more balance in their lives through coaching, support and accountability. The Growth Coach of Greater DFW serves Coppell, Carrollton, Farmers Branch, Irving, Plano, Lewisville, Valley Ranch and Las Colinas.
“Working with a Growth Coach is about taking the time to step back, connect the dots and then discover your opportunities for business growth. I always encourage people to look at businesses holistically and consider the entire operation across the board. Even when things are going well – like the sales people are hitting their goals – what can you do to help them reach even higher goals? You have to always be working toward improving your current business operations and thinking ahead toward future growth. I’m looking forward to helping business owners and company leaders in Greater DFW get to that point.” Million said.
Prior to The Growth Coach, Million, who has a background in finance, built his career in customer-focused management roles including, most recently, the Regional Director of Customer Experience for the Midwest, Central and South Regions for the largest elevator service provider in the US. His previous roles have included Senior Manager of Customer Experience and Administration, Finance Manager of Customer Experience, Senior Management of Customer Operations and more. He earned his Bachelor’s Degree in Finance at the University of North Texas and he’s a Certified Customer Experience Professional. Million’s signature strengths include budgeting, forecasting, customer behavior analysis, customer retention strategies, revenue generation, operational analysis and customer engagement.
“In my most recent position, I had the opportunity to travel more than 40 different branches and do rounds of customer service training. The way we did it – swoop in, do a training course and leave – wasn’t sustainable to really impact change long term, but I did enjoy the opportunity and I was able to train to 500 people through that program. When I started thinking about my own future as a business owner, I realized my passion for training and coaching. My background in finance and operations would make me a strong business and sales coach, which is what led me to The Growth Coach,” Million said.
Aside from the programs and services offered through The Growth Coach franchise, Andrew is excited to bring his own experience with operations and customer relationship building to his Growth Coach clients.
For more information about The Growth Coach of Greater DFW, call (214)701-5152, email AMillion@TheGrowthCoach.com or visit http://thegrowthcoachgreaterdfw.com.